Privacy policy

Date of last modification: 04/12/2024

We commit ourselves that the collection and the treatment of your data, carried out from the site of PASSION COSMETICS PARIS, are in conformity with the General Regulation on the Protection of Data (RGPD) and the Data-processing law and Freedoms. The present policy informs you on the way PASSION COSMETICS PARIS, its subcontractors and its possible partners treat your personal data. This policy is in particular applicable to the customers and users of the offers and services of PASSION COSMETICS PARIS. It is likely to be supplemented by specific information brought to the knowledge of the user, concerning an offer or a particular service.

Cookies

A cookie is a small computer file, a tracer, which is deposited and read, for example, when you visit a website. The use of these tools is subject to your consent if they are not strictly necessary for the operation of the site concerned.

SPAM Protection  

In order to filter messages recognised as spam via the contact forms, we use a service that analyses the data transmitted: reCAPTCHA. Use of these forms implies acceptance of the confidentiality policies specific to these services, described below. Google reCAPTCHA (Google Ireland Limited) is a service for protecting form entries on our site. It is used to differentiate between human input and automated abuse. Use of reCAPTCHA is subject to Google Ireland Limited's Privacy Policy and Terms of Use.

Data transmitted: cookies and usage data.

Place of processing: Ireland.

Form and teleservice

Each form or teleservice limits the collection of personal data to what is strictly necessary (data minimisation) and indicates in particular:

• the person responsible for processing the data and the purposes for which it is collected;
• the compulsory or optional nature of the collection of this data for the management of your request and a reminder of the categories of data processed;
• the recipients of the data (only PASSION COSMETICS PARIS in principle, unless specified in the form when transmission to a third party is necessary for the management of your request);
• how long the data will be kept;
• whether data is transferred outside the European Union or automated decisions are taken;
• your data protection rights and how to exercise them with the CNIL.

The personal data collected within the framework of the services proposed on the site of PASSION COSMETICS PARIS are treated according to protected protocols and allow PASSION COSMETICS PARIS to manage the requests received in its data-processing applications.

What are your rights?

You have the right to access, rectify and delete your personal data. You may request the portability of this data. You also have the right to object to the processing carried out or to request that it be restricted. You may also issue instructions concerning the retention, deletion or communication of your personal data after your death.

How can you exercise your rights?

You can exercise your rights and contact PASSION COSMETICS PARIS at any time with the addresses below, with copy of your identity paper in the event of exercise of your rights, except if the elements communicated in your request make it possible to identify you in a certain way

By post to the following address

5 RUE SEVERINE 93380 PIERREFITTE-SUR-SEINE

If you do not receive an adequate response, you may lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL).

Purposes of processing your personal data

PASSION COSMETICS PARIS ne traite les données personnelles que pour des finalités déterminées, explicites et légitimes. PASSION COSMETICS PARIS ne traite pas ces données de manière incompatible avec ces finalités. À cet effet, les finalités poursuivies par PASSION COSMETICS PARIS sont les suivantes :

• Respond to customer requests
• Provide after-sales service
• Improving customer relations

Processing of contact form data

The collection, transmission and recording of data for the purpose of contacting the company:

Data collected

• Sending a response email
• Quote management

Data processing of the account creation form

The collection, transmission and recording of data to create an account:

• Sending an email reply

Order management and customer relations

Company PASSION COSMETICS PARIS needs information which concern you for the management of your orders and the continuations of this one (for example the deliveries), the invoices, the accountancy and in particular the management of the customers' accounts, the follow-up of the customer relation such as the realization of satisfaction surveys, the management of the complaints and the after-sales service.

Le paiement de vos commandes et coordonnées de paiement

When you pay on our site, your payments are secured. The company PASSION COSMETICS PARIS does not collect your data of payment. The entirety of your banking co-ordinates are collected only by our service provider of certified payment PCI-DSS (Be2bill) which makes it possible to guarantee the safety of the payments. When you pay for an order, the card used for payment is kept for the time needed to complete the transaction and then for a period of 13 months from the date of payment in order to guarantee proof of the transaction and combat payment card fraud.

Customer knowledge and website audience statistics

We may use data to better understand our customers or for statistical purposes to analyse our site activity and improve the services we offer. For example, we measure the number of pages viewed, the number of visits to the site and the activity of visitors on the site and the frequency with which they return.

You can deactivate this audience measurement for your current Internet browser by unchecking the option below (or by clicking here, if the checkbox does not appear below):

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Sending messages by email

Once your account has been created and if you have not objected, you may receive information and offers from us by electronic communication (email). We measure the opening rate of our electronic mailings so that we can tailor them to your needs.

What data is processed?

PASSION COSMETICS PARIS will only process data or a category of data if it is strictly necessary for the intended purpose. You can find information on these purposes above. PASSION COSMETICS PARIS processes the following categories of data:

• Identity details: First name, Last name
• Contact details: Email, Telephone
• Connection data:customer connection logs, order history
• Content data: transactional emails, invoices, quotes

Who will receive your data?

The data collected is intended for the site's internal departments and its subcontractors. The data processed may also be transmitted to the competent authorities, at their request, in the context of legal proceedings, legal investigations and requests for information from the authorities or in order to comply with other legal obligations.

How is your data secured?

PASSION COSMETICS PARIS makes sure that your data are treated in full safety and confidentiality, including when certain operations are carried out by subcontractors. To this end, appropriate technical and organisational measures are put in place to prevent the loss, misuse, alteration and deletion of your personal data. These measures are adapted according to the level of sensitivity of the data processed and the level of risk presented by the processing or its implementation.

Data retention period

The duration of administrative utility (DUA) is the duration during which the documents, data or archived information must be preserved and kept in a state to be consulted and used, either by those which produced them, or by services of files. You will find below the administrative useful life (DUA) applicable to the principal procedures managed by PASSION COSMETICS PARIS. The shelf life covers the period of conservation in the active database and in the internal archives.

Changes to the data protection policy

This personal data protection policy may change from time to time.

Contact Passion Cosmetics Paris

If you have any comments or questions about this document, please write to us at: donneespersonnelles@passioncosmeticsparis.fr.